BackMarket Refurbished iPhone X Review

by Nicole on July 19, 2021
Refurbished iPhone X
Positives
  • OLED Display
  • Great Size; It’s Smaller Than iPhone 11/12
  • Plenty of Performance
  • Solid Battery Life
  • It’ll Get iOS Updates For Years To Come
  • Now Very Affordable
Negatives
  • Camera Isn’t Great By 2021 Standards
  • No 5G
  • Metal Rim Scuffs Easily – You’ll Need A Case!

There are a lot of reasons to get go for a previously loved smartphone, you dont need the latest and greatest but you want your phone to last you all day! We can understand that buying refurbished can come with some reservations, so we’ve got a check list of to do’s that can help put you at ease when buying a refurbished phone.

The iPhone X has aged well. It looks more or less the same as the iPhone 11, it will get iOS updates until the late-2020s, and it still performs great. It’s also one of the most popular phones to buy refurbished, the iPhone X is currently the most popular phone on Backmarket, a website than specializes in selling refurbished phones.

We’re going to take a look at a few things to see how this refurbished phone stands up.

Condition of the Smartphone

In order to manage your expectations, it’s good to order from a website that tells you what condition your iPhone will be in when it gets to you. Backmarket has 3 different categories and the pricing to go along with the damage to the phone. My handset is good, I had to come in close to the phone to look at catch the light to see the micro scratches.

Here are the conditions you’re able to get the phone in:

Fair: 
Screen: Light scratches (invisible when screen is lit)
Body: A few visible scratches and some small dents that do not affect performance

Good
Screen: No scratches
Body: Light micro scratches (invisible at arm’s length)

Excellent
Screen: No scratches
Body: Like new, very light micro scratches (invisible from 8 inches away, a bit longer than a standard sized pencil).

Photos of a “Good” handset:

On the edge by the corner is the largest scratch on the handset. The screen and back are perfect!

BackMarket iPhone X hardware  test  results

TestM is a FREE full hardware diagnostic app, within minutes you get an accurate objective report which will tell you what needs to be repaired. The Backmarket iPhoneX passed all the tests which are:

Screen test: Touch Screen, 3D touch,
Sound test: Speakers, Earpiece, Microphone, Headphones
Motion: Gyroscope, Accelerometer, Compass
Connectivity test: WiFi, Bluetooth, Cellular, GPS
Hardware test: Light Sensor, Charger, Vibration, Proximity Sensor, Fingerprint Sensor
Camera test: Front Camera, Back Camera, LED Flash

Battery Life

When you’re looking to buy a new phone it’s often because your current phone is slowing down, doesn’t have enough memory or storage or and this is the big one: has terrible battery life! Sometimes it’s worth it just replace the battery, but if your phone is so old that you dont have room for your day to day apps, you should upgrade. If Apple is going to stop supporting your iPhone, you should probably upgrade.

Backmarket guarantees the battery health will atleast be at 80% minimum load, my iPhone X came with 89%.

We found the battery life of this iPhone X to be very good! We were able to get about 11hours and 42min of screen on time before the battery ran out. In real world testing on a normal day out I was often left with 25% battery. A normal day for me is 1 hour of social media, 1 hour of chat, 20min maps and usually a 1 hour teams group call with video, but my camera is not on. It might only have 89% health, but the phone felt new when it came to battery life.

Charges from dead to 100% in 2hr 15m, which feels dated and slow compared to 2021 handsets.

Check the Warranty

You’ll want to have at least a 1 year warranty on your phone, you should also check out the details of what this warranty covers. Backmarkets is 3 pages, above is their coles notes version. Even better if there is a no questions asked return period of 30 days, which Backmarket has. Running the above tests will help you identify hardware fails faster, but you’re not a professional, so you should get a generous amount of time to find out if anything is wrong.

Customer Service

BackMarket works with certified resellers who sell to the sites standard, what is particularly good about this platform is that live chat is possible. If you have any issues you can get in touch with someone right away. I really like that there is a chat feature, voice calling feels outdated and being able to talk to someone via chat feels more convenient.

Disclaimer: BackMarket provided the phone for review, all thoughts and ideas are my own.

 

 

 

 

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Refurbished iPhone X

Buying a 4 year old phone will come with compromises, a lot will feel outdated if you compare it to a flagship smartphone in 2021. Low light photos have dramatically improved, definition and detail in daytime photos is better. Camera is one of the few things in a phone that has really improved in 4 years.

If you're trying to decide between the iPhone XR, but the iPhone X, go iPhone X. It has a better display and much the same overall performance. I think if you’re torn between the two, the iPhone X is the one to go for – it’s cheaper, has a better OLED display, and is just as powerful.

As for the iPhone X coming refurbished, we're happy with the phone, the Backmarket provided a handset that matched my expectations and we were not disappointed. If you're looking to pick up a refurbished iPhone X, we strongly recommend this platform.

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