If you are getting ready to hand your smartphone over to its new owner, you may want to perform a factory data reset first. This completely wipes your device and cleans up all your information, files and apps. It will leave it as it was the first day you purchased it, which also makes it a great troubleshooting solution when having issues.
In this tutorial we will show you how a factory reset is done on the Sony Xperia Z2. This is one of the most popular smartphones of 2014, so we are sure you will be looking for this information at some point.
Before anything, though, do make sure you back up your important data. Everything will be deleted after you are done with the factory data reset. Also, please do keep your device plugged in or make sure you have enough battery power to go through the whole process. It won’t be good news if the phone dies in the middle of this.
Now that the disclaimer is out of the way, let’s go over this!
How to soft reset a Sony Xperia Z2
This is the most viable way to perform a factory reset if your phone is in working condition. It’s done straight from the phone’s settings and has little to no danger.
- Turn your phone on and unlock it.
- Open your App drawer and find the “Settings” app.
- Tap on “Backup & Reset”.
- Tap on “Factory Data Reset”.
- Choose “Reset Phone”.
- Press “Erase Everything”.
How to hard reset a Sony Xperia Z2
There is a tiny button under the cover of the microSD slot. Find a pin (or something pointy) and press & hold it. This will hard reset your phone.
How to reset a Sony Xperia Z2 with a PC
This can also be done with a computer. Simply download Sony’s PC companion and follow the next steps.
- Plug your phone into your computer with the original cable.
- Open the PC companion program.
- Go to “Support” and click on “Software Update”.
- Click “Start” and follow the instructions until you find the “Factory Reset” option.
If you don’t own one and would like to pick one up, here is a link to Amazon for the Sony XPERIA Z2 D6503 FACTORY UNLOCKED International Verison no warranty – BLACK